Global Operations Support Manager

Often the first point of contact in answering questions about global operations is the Global Operations Support Team. A key responsibility of this team is helping faculty and staff develop solutions to problems and issues in doing business abroad. The Support Team does this by working with faculty and staff and connecting them to appropriate business offices across the University. The Support Team also helps units navigate payments and reimbursement for international guests on short term visits to the University (for example, a speaker from abroad giving a lecture in a department).

The Global Operations Support Team is working remotely during regular business hours Monday - Friday from 08:30am to 5:00pm. To the extent possible, operations continue as normal, facilitated by electronic communications. This is done in compliance with University of Pittsburgh policy, as outlined at emergency.pitt.edu.

In most cases, email is the best way to contact the Global Operations Support Team is via email at globalsupport@pitt.edu. 

 

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    Support Manager

    Ian McLaughlin

    Hours of Operation

    Monday - Friday 8:30am-5pm

    Contact Us

    globalsupport@pitt.edu

    Microsoft Teams Chat: iam23@pitt.edu
    Phone: +1 412-624-0125 (you must leave a voicemail)
    Fax: +1 412-624-4672

    Emergency Contact Information

    Pitt Police The Pitt Police will help liaise with local law enforcement and inform necessary parties in the US. 412-624-2121 police@pitt.edu

    Reporting & Obtaining Assistance Find a US Embassy or Consulate US Department of State: Emergency Resources Lost or Stolen Passport Pitt Police Local 911 Emergency Numbers Abroad University of Pittsburgh Office of General Counsel

    iSOS iSOS is our provider of emergency assistance and health insurance for students on study abroad and for faculty, staff, and students on University business and programs. Contact for iSOS is: www.internationalsos.com +1-215-942-8478

    Emergency Protocols Medical Emergencies Victim of a Crime Sexual Assault Arrested Abroad Terrorism Pandemic Natural Disasters